We carefully monitor our performance to ensure that we maintain and, where possible improve, our service.
One of the ways in which we do this is to ask clients to share their experience of working with us by completing a feedback form when we complete an audit, where 5 = high and 1 = low.
Overall we are delighted with the response and summarise below the average scores for the questions asked:
|Knowledge and understanding||4|
97.6% also said they would recommend us.